Order details — KK13
Order screenshot showing the KK13 mini excavator at US$9,070, Kubota D902 configuration and completed status.
Screenshot or photograph supplied by the purchaser.
Evidence Archive
All evidence items are present in the page HTML. Filters only show or hide existing entries. Readers should review the material and reach their own conclusions.
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Chassis / weld failure
Purchaser-supplied video still showing a crack at a welded structural joint on the blue chassis, indicated by a pointing finger.
Screenshot or photograph supplied by the purchaser.
Repair invoice
Invoice 7603 totalling £652.50 including VAT. Same image as the repair invoice page.
Screenshot or photograph supplied by the purchaser.
Supplier message — will definitely repair
Message stating the factory was determining the cause of the crack and that the machine would definitely be repaired.
Screenshot or photograph supplied by the purchaser.
Supplier message — cover repair costs
Message stating a local repairman could re-weld the welds and that the supplier would cover all costs.
Screenshot or photograph supplied by the purchaser.
Supplier message — logistics and repair costs
Message hoping a repair shop could weld the machine and stating logistics and repair costs would be covered.
Screenshot or photograph supplied by the purchaser.
Supplier message — bear all costs
Message stating customers normally find a repair factory and the supplier would bear all costs.
Screenshot or photograph supplied by the purchaser.
Repair bill forwarded to after-sales
Message acknowledging receipt of the repair bill and forwarding it to after-sales.
Screenshot or photograph supplied by the purchaser.
After-sales delay messages
Further messages referring to waiting for the after-sales department after the invoice was submitted.
Screenshot or photograph supplied by the purchaser.
Discussion of another machine / flail mower
Messages discussing a possible flail mower or other machine while after-sales remained unresolved.
Screenshot or photograph supplied by the purchaser.
Alibaba order completed automatically
Order page indicating automatic completion 60 days after shipment where tracking details were unavailable, and that the buyer had run out of time to write a review.
Screenshot or photograph supplied by the purchaser.